My encounter with the Indigo Male Office cancellation procedure in Maldives, was favorable. Any cancellations made at least three hours before departure may incur costs depending on the kind of fare and the time of departure, the staff made clear. They also told me that, as long as the reservation was made at least seven days prior to the departure date, domestic reservations can be changed or canceled for free within 24 hours of the original reservation. A maximum of seven working days were allotted for the reimbursement process. Due to the professionalism and clarity of the staff, the process was simple and stress-free.