Tag: best transactional sms

Transactional SMS: Boosting Retail Customer Experience

Transactional SMS: Boosting Retail Customer Experience

Transactional SMS refers to automated, non-promotional messages sent to customers for specific transactional purposes. Unlike marketing SMS, which promotes products or services, transactional SMS is essential for updating customers about their transactions and interactions with a business. These messages include order confirmations, shipping updates, and delivery notifications. Transactional SMS is crucial because it ensures that…